Report an issue

1. Introduction
This Manual sets out the conditions for use of Filstone’s internal whistleblowing channel.
da Filstone, Comércio de Rochas, S.A..

2. What can be reported?
Any act or omission that violates European Union rules listed in the Annex to Directive (EU) 2019/1937, national laws that implement or mirror those rules, or any conduct that may constitute a crime or administrative offence, namely in the following areas:
a) Public procurement;
b) Financial services, products and markets; prevention of money laundering and terrorist financing
c) Product safety and compliance;
d) Transport safety;
e) Environmental protection;
f) Radiation protection and nuclear safety;
g) Food and feed safety; animal health and welfare;
h) Public health;
i) Consumer protection;
j) Protection of privacy and personal data; security of network and information systems.

2.2 Any act or omission that is contrary to, and detrimental to, the financial interests of the EU, within the meaning of Article 325 of the Treaty on the Functioning of the European Union (TFEU), as specified in the applicable EU measures;
Filstone – Comércio de Rochas, S.A.
Estrada da Pedra Alva, nº 499, Casal Farto
2495-352 Fátima

+351 249 538 888 | +351 938 998 820 (Call charged at national fixed/mobile rates.)
geral@filstone.com | www.filstone.com
Capital Social: 450.000,00 Euros, VAT nº PT 506 061 590

2.3 Any act or omission that is contrary to the rules of the internal market referred to in Article 26(2) TFEU, including the rules on competition and State aid, as well as the rules on corporate taxation.

2.4 Violent crime, particularly where highly organised, as well as the offences set out in Article 1(1) of Law No. 5/2002 of 11 January, which establishes measures to combat organised and economic-financial crime; and
no n.º 1 do artigo 1.º da Lei n.º 5/2002, de 11 de janeiro, que estabelece medidas de combate à criminalidade organizada e económico-financeira; e

2.5 Any act or omission that defeats the object or purpose of the rules or standards covered by points 2.1 to 2.3.

3. Who can report?
Any individual who has obtained information about a breach in a
work-related context, including:
including:
a) Employees;
b) Service providers, contractors, subcontractors and suppliers (and their staff);
c) Shareholders and members of corporate bodies;
d) Volunteers and interns;
e) Job applicants; and workers under the supervision and direction of contractors.

4. How to submit a report
Reports may be submitted by email to canaldenuncia@filstone.com or by post to:
Filstone, Comércio de Rochas, S.A.
Report an issue
Estrada da Pedra Alva, 499
2495-352 Fátima

Filstone – Comércio de Rochas, S.A.
Estrada da Pedra Alva, nº 499, Casal Farto
2495-352 Fátima

+351 249 538 888 | +351 938 998 820 (Call charged at national fixed/mobile rates.)
geral@filstone.com | www.filstone.com
Capital Social: 450.000,00 Euros, VAT nº PT 506 061 590

5. What happens after submission?
7 days: the whistleblower will receive acknowledgement of receipt of the report, together with information on the requirements, the competent authorities, and the conditions for submitting an external report.
3 months (from the date the report is received): the whistleblower will be informed of the measures envisaged or taken to follow up the report and the reasons for them.
15 days (after the conclusion of the process): the whistleblower may request the outcome of the assessment carried out.

Where this Manual is silent, the applicable legislation in force shall apply.
Fátima, 28/06/2023